Bold Chat Reviews

Costs:

• Basic: $9 per month per operator
  • Basic reporting
  • Up to 2500 visitors
• Pro: $49 per month per operator
  • Pro-active chat rules
  • Unlimited visitors
• Premier: $99 per month per operator
  • Predictive canned message
  • Salesforce integration
• Enterprise: Call for quote
  • Click to Call
  • Integrated work queue

• Enterprise grade live chat system with advanced reporting and monitoring features
• Deploy across an unlimited number of domains
• Well designed, professional-looking user interface
• Searchable chat history
• Share the browser session during chat
• Access via web client, downloadable application or mobile app
• Active browser sharing with the ability to help fill in forms
• Monitor visitors and statistics in real time
• SMS and Email management
• Integrates with Salesforce for advanced metrics
• Reporting engine and scheduler
• Click to call functionality to instantly call a customer
• Fully customizable and brandable
• Post chat surveys to gauge customer satisfaction
• Large resource library of case studies and reports
• Route chat requests to the appropriate operators
• Pro-active invitation rule engine with integrated A/B testing
• Report on operator productivity
• Free trial available
• Visitor part compatible with most web browsers, operator part compatible with most web browsers or Windows

For the most up to date information, please refer to the actual website. Click on the button below to check out BoldChat.com for yourself...