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Velaro Reviews

Velaro image

 
Editor's Overall Rating:
Average User Rating:
(based on 0 reviews)

Category: Live Chat Support Software
Website: http://www.velaro.com



Editor's Review Costs & Features Videos User Reviews
 

Velaro Costs & Features


Compiled by No1Reviews.com.

Costs:

  • Smart Business Pack
    • For enterprise level businesses
    • Full feature set
  • Enterprise Omni Pack
    • For multiple enterprise licenses
    • Dedicated Success Manager
    • Service level agreement
  • Prices are tailored to your requirements
Features:
  • Well designed live chat support software perfect for call centres
  • Monitor traffic and visitors in real time
  • Triggers for intelligent engagement with your customers
  • Set filters so agents only see particular customers
  • Co-browse with your visitors and help them to fill in forms
  • Integrate Click-toChat and Click-to-Call
  • Split operators into departments and use the smart workflow to direct calls
  • Provide answers to common questions with canned responses
  • Create customer surveys and collate the data in one place
  • Completely customizable user interface to promote your brand
  • Decrease site abandonment by issuing pro-active chat invitations
  • Connect with your customers using high quality web conferencing
  • Extensive third party integration with other parts of your site
  • Advanced report scheduling with a focus on call centre operations
  • Robust and secure infrastructure with full auditing capabilities
  • Compatible with most web browsers

 

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