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Whos On Reviews

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Editor's Overall Rating:
Average User Rating:
(based on 0 reviews)

Category: Live Chat Support Software
Website: http://www.whoson.com



Editor's Review Costs & Features Videos User Reviews
 

Whos On Costs & Features


Compiled by No1Reviews.com.

Costs:

  • 30-day Free Trial of WhosOn Live Chat
  • Cloud Edition:
    • Basic: £15 / €15 / $20 per month, per user (3 users max.)
    • Standard: £20 / €25 / $30 per month, per user (5 users max.)
    • Professional: £30 / €35 / $45 per month, per user (10 users max.)
    • Enterprise: Contact WhosOn.com for pricing tailored to your needs.
  • Installable Edition:
    • SME (Small to Medium-sized Enterprise, with a max. of 10 users):
      • £50 / €60 / $85 per month, per user
      • £495 / €595 / $795 one-time payment, single user
    • Enterprise (tailored to your requirements):
      • Contact WhosOn.com for tailored pricing to suit your needs.
Features:
  • Free trial available
  • Great looking, rich user-interface
  • Enterprise level hosted or managed live chat solution
  • Track and engage customers on your website in real-time
  • Available as a hosted or self-install solution
  • Scalable from a single user to hundreds of users
  • Configure rule-based pro-active invitations to chat
  • See which page each visitor to your site is currently looking at
  • Co-browse and even fully remote control a visitor's computer
  • Distribute chat requests to operator based on skills
  • See how many leads are converting based on keywords or ad campaign
  • Advanced charts and reporting with scheduling capabilities
  • Integration with Microsoft dynamics
  • Canned responses to save operators' time and improve efficiency
  • Extensive online help and support
  • Training sessions & webinars for enhanced deployment and return on investment
  • Visitor History
  • Dynamic Invites
  • Custom Chat Surveys
  • Compatible with most web browsers, operator client available for Windows, Mac, iPhone & Windows Mobile
  • Cloud Edition - Professional level package includes the following perks:
    • Up to 10 users
    • Up to 80 reports
    • Up to 200 simultaneously tracked sessions
    • Chat routing/queuing
    • Full integration into existing CRM (Customer Relationship Management) solutions such as:
      • Microsoft Dynamics
      • Salesforce
      • Sugar CRM
    • User activity tracking
  • Cloud Edition - Enterprise level package includes the perks of:
    • The ability to customise the number of users, reports and simultaneously tracked sessions.
    • Dedicated account manager
  • Installable Edition - Enterprise level package includes the following perks above the SME level:
    • The ability to customise the number of users, reports and simultaneously tracked sessions.
    • Full integration into existing CRM (Customer Relationship Management) solutions such as:
      • Microsoft Dynamics
      • Salesforce
      • Sugar CRM
    • User activity tracking
    • Server load balancing
    • Decidated account manager (an optional add-on for SME, for an additional cost)
    • Active Directory Integration (an optional add-on for SME, for an additional cost)
    • General customisation (an optional add-on for SME, for an additional cost)

 

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