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Whos On Reviews

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Editor's Overall Rating:
Average User Rating:
(based on 0 reviews)

Category: Live Chat Support Software
Website: http://www.whoson.com



Editor's Review Costs & Features Videos User Reviews
 

Whos On Costs & Features


Compiled by No1Reviews.com.

Costs:

  • 30-day Free Trial of WhosOn Live Chat
  • Cloud Edition:
    • Basic: £15 / €15 / $20 per month, per user (3 users max.)
    • Standard: £20 / €25 / $30 per month, per user (5 users max.)
    • Professional: £30 / €35 / $45 per month, per user (10 users max.)
    • Enterprise: Contact WhosOn.com for pricing tailored to your needs.
  • Installable Edition:
    • SME (Small to Medium-sized Enterprise, with a max. of 10 users):
      • £50 / €60 / $85 per month, per user
      • £495 / €595 / $795 one-time payment, single user
    • Enterprise (tailored to your requirements):
      • Contact WhosOn.com for tailored pricing to suit your needs.
Features:
  • Free trial available
  • Great looking, rich user-interface
  • Enterprise level hosted or managed live chat solution
  • Track and engage customers on your website in real-time
  • Available as a hosted or self-install solution
  • Scalable from a single user to hundreds of users
  • Configure rule-based pro-active invitations to chat
  • See which page each visitor to your site is currently looking at
  • Co-browse and even fully remote control a visitor's computer
  • Distribute chat requests to operator based on skills
  • See how many leads are converting based on keywords or ad campaign
  • Advanced charts and reporting with scheduling capabilities
  • Integration with Microsoft dynamics
  • Canned responses to save operators' time and improve efficiency
  • Extensive online help and support
  • Training sessions & webinars for enhanced deployment and return on investment
  • Visitor History
  • Dynamic Invites
  • Custom Chat Surveys
  • Compatible with most web browsers, operator client available for Windows, Mac, iPhone & Windows Mobile
  • Cloud Edition - Professional level package includes the following perks:
    • Up to 10 users
    • Up to 80 reports
    • Up to 200 simultaneously tracked sessions
    • Chat routing/queuing
    • Full integration into existing CRM (Customer Relationship Management) solutions such as:
      • Microsoft Dynamics
      • Salesforce
      • Sugar CRM
    • User activity tracking
  • Cloud Edition - Enterprise level package includes the perks of:
    • The ability to customise the number of users, reports and simultaneously tracked sessions.
    • Dedicated account manager
  • Installable Edition - Enterprise level package includes the following perks above the SME level:
    • The ability to customise the number of users, reports and simultaneously tracked sessions.
    • Full integration into existing CRM (Customer Relationship Management) solutions such as:
      • Microsoft Dynamics
      • Salesforce
      • Sugar CRM
    • User activity tracking
    • Server load balancing
    • Decidated account manager (an optional add-on for SME, for an additional cost)
    • Active Directory Integration (an optional add-on for SME, for an additional cost)
    • General customisation (an optional add-on for SME, for an additional cost)

 

Prices and features are subject to change. For the most up to date information, please refer to the actual website. Click on the button below to check out WhosOn.com for yourself...





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