Reviews of the Top 10 Live Chat Support Software of 2025

Welcome to our reviews of the Best Live Chat Support Software of 2025. Check out our top 10 list below and follow our links to read our full in-depth review of each live chat support software, alongside which you'll find costs and features lists, user reviews and videos to help you make the right choice.

Provide Support

Whether you want to drive sales or stand out from the crowd, when it comes to customer service, allowing website visitors to chat live with your representatives is a must. A live chat can give a potential customer the extra push they need to click that buy button or the level of service that causes them to recommend your product to their friends. Provide...

» Read the Full Review of ProvideSupport.com

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Zopim

If you are looking for an innovative new way of making the most of every visitor to your website, live chat support software could be just the thing. Letting visitors chat live with you or your operators is a great way of selling more products and providing top notch customer service. Zopim is one of the best live chat support systems out there and...

» Read the Full Review of Zopim.com

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Bold Chat

BoldChat is a powerful, enterprise-ready live chat system that can be integrated into any existing website. The advanced features it offers mean that you provide a professional, easy to use way for customers to get in touch with you while they browse your website. The resources section of the BoldChat website document many cases where this has led to increased sales and superior customer...

» Read the Full Review of BoldChat.com

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Live Person

The company behind Live Person Chat provides custom live chat solutions to any size of business no matter what requirements you may have. No matter what your budget is, you know you will be getting a robust and powerful solution from LivePerson. The features on offer can match or better the best alternatives on the market and LivePerson has a good reputation for customer...

» Read the Full Review of Liveperson.com LP Chat

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Website Alive

WebsiteAlive is a fully hosted, enterprise-ready live chat solution for your website. If you want to see your sales go through the roof or get an edge over the competition with customer support, WebsiteAlive will ensure you don't miss any potential lead or customer query. The range of features on offer is astounding and on some price plans a full reporting and monitoring suite...

» Read the Full Review of WebsiteAlive.com

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Whos On

WhosOn is a flexible, self-hosted or managed, live chat solution that scales from a single user up to hundreds of operators working across multiple sites. It comes with all the features you would expect from a large scale solution and can work wonders to help improve your business's sales or customer support. Operators will be able to learn the ropes with minimal training and...

» Read the Full Review of WhosOn.com

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123 Live Help

123 Live Help is a flexible and cost-effective live chat solution that can be tailored to many different uses. Primarily we are looking at using the software for providing live chat functionality for visitors to a website, but the company also offers fully customized web-based solutions for ecommerce, e-tutoring and dating. 123LiveHelp takes no time to set up and has hundreds of great features...

» Read the Full Review of 123FlashChat.com Live Help Chat

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Velaro

Velaro is a provider of enterprise-level live chat solutions for medium to large sized businesses with the budget to spend on a robust and powerful service. For this reason it might not be for everyone, but it earns a place in our top ten by being one of the best in its class for enterprise level customers. Velaro has won numerous awards for its...

» Read the Full Review of Velaro.com

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Live Chat Inc.

Live Chat Inc., as you might guess from the name, is a system for enabling visitors to your website to chat live with sales or customer service representatives. LiveChat provides an excellent feature set, with some features we haven't seen from many other services, and caters for all sizes of business. Whether you are a one man shop or an Amazon-beater you will get...

» Read the Full Review of LiveChatInc.com

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Comm 100 Live Chat

Comm 100 Live Chat is a fully scalable live chat solution that offers plans to suit any size of business. Setup is a breeze and within minutes you can be chatting with all the visitors to your website. With a range of operator clients to choose from and plenty of information on each user that wants to chat, Comm100 Live Chat gives you every...

» Read the Full Review of Comm100.com/LiveChat

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A-Z of Live Chat Support Software

Discontinued Live Chat Support Software

Chat Stat

eTalk Up

Reviews Coming Soon...

iadvize.com

LiveHelperChat.com

Latest User Reviews

They were a scam
User Review of Flash Coms Chat Software by Chatsiteforums on 02 January 2022

I once had them and they were a scam from the moment I bought their chat software so seeing them go under is no shock to me. The ''owner'' was shady and scammed me out of my money for custom... (Read the full review)

Sales Manager on your Website
User Review of Live 2 Support by Kenleytiana on 19 October 2015

Which I can add based on my 6 years experience of using the live chat services. Comprehensive visitor information provided by the visitor monitoring window can help chat operator to give a productive chat. Similarly features like snapshot, co browsing... (Read the full review)

Cost Effective Live Chat Solution
User Review of Live 2 Support by Harlaidavid on 03 October 2015

Live2Support extensive agent tools of canned responses, push URL, Snapshot, Co browsing, and callback provide efficient and effective chat response with unique customer support experience. It has extensive third party integration with comprehensive reporting to track support agent and channel... (Read the full review)

Best live chat solution
User Review of Live 2 Support by Edward Jean on 17 August 2015

As a user for the last 6 years for Live2support service I can say that this is the one of the best product in market. The comprehensive information that it provide about the customer and the customization of the visitor... (Read the full review)

Cost Effective Solution
User Review of Live 2 Support by Imani Zara on 21 July 2015

We nab three, four extra customers a day; it's proved a right tool for our search to reduce communication latencies. We're facilitating customer service now at a better and faster rate. It allows our company to appear bigger than what... (Read the full review)